7 lessons from Mozilla

7 lessons from Mozilla

1. Superior products matter.
2. Push ( most ) decisions-making to the edges.
3. Communication will happen in every possible way ( so make sure it's reusable ).
4. Make it easy for your community to do the important things.
5. Surprise is overrated.
6. Communities are not markets: members are citizens.
7. The key is the art of figuring out whether and how to apply each of these ideas.

Source:
Lessons from Mozilla
John Lilly
WordCamp San Francisco 2009

I understand lesson 5 as don't surprise. Open communications beyond the inner circle. Let everyone who wants to know what Mozilla is doing knows what they are doing.